We are accepting applications from energetic, self motivated and customer focused individuals who are
interested in working either full or part time in the following positions. Retail experience and/or experience in
paint mixing, outdoor power equipment, plumbing, electrical or related fields is preferred but not mandatory.

Cashier:

Cashiers exemplify the foundation of our service to each customer as they enter and leave the store. Every job
within Ace ultimately impacts the customer directly or indirectly. Customers are the reason we are here;
without them we wouldn't be in business. Other responsibilities will include but are not limited to the
following:

Operate cash register/point of sale with accuracy and efficiency
Keep check out area neat and clean
Handle merchandise returns and exchanges quickly and efficiently
Call customers when their rain checks and special orders are in stock
Make sure customer service is priority one at all times
Welcome each customer that comes into the store
Ask if they found what they are looking for, if they leave without a purchase suggest we special order it.
Thank each customer for their purchase
Participate in all store training programs
Give 100% of your attention to the customer you are serving

Sales Associates:

Sales associates are responsible providing legendary customer service. Customer service is priority one at all
times. Sales associates offer the solutions to the customers needs. When not assisting a customer sales
associates are responsible for stocking merchandise and other store related activities. Related departments
include - Plumbing, Electrical, Lawn & Garden, Paint, Outdoor Power Equipment, Lumber & Building
Materials and general hardware. Other responsibilities will include but are not limited to the following:

Greet each customer with a smile
Uncover the customer's needs buy asking, "What project are you working on today?" Ask other conversation
starter    questions to make sure you recommend the right product for the customer
Exceed the customer's expectations. Walk the customer to the product or department . Make sure you suggest other
products that will help the customer complete the project
Participate in all store training programs
Be proficient at executing all store services, such as mixing paint, cutting glass & keys
Stock all warehouse, drop ship and back stock inventory
Ability to special order product for customers
Be alert for shoplifting activity
Every Ace team member is expected to pledge to keep the customer first and foremost regardless
of his or her job. The promise we make to every customer is, "We pledge to be Ace Helpful, Helping
you is the most important thing we have to do today". This promise guides each Ace Hardware of
South Asheville employee to choose actions that best meet the need of the customer each and
every day.

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application in Microsoft Word
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complete.
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Join Our Team!
Join Our Team!
Join Our Team!
energy!
     hard working!

customer focused!